Our digital E-care service gives you access to medical evaluation by, and recommendations, from an online doctor – without you having to leave your home or workplace. The service is included free of charge in your Private medical insurance PrivatAccess Silver or Gold, and is available 24 hours a day.
To benefit from the E-care service you need to have PrivatAccess Gold or PrivatAccess Silver medical insurance with Euro Accident that covers your problems or your illness, and for which Euro Accident has not previously refused treatment. Do not use the care provider’s (Doktor24) app or website when seeking care. You must go to this website (euroaccident.se) to register as an insurance customer and to avoid paying patient charges.
The healthcare staff who handle your care work for a care provider with which Euro Accident has an agreement. The care provider follows the laws and regulations that apply to all care providers in Sweden. Euro Accident currently works with Doktor24.
Children and co-insured children under the age of 18 can also seek care free of charge, but directly with Doktor24.