We use

Cookies

We use cookies on our website. Some cookies are necessary in order for the website to work, while you can choose whether you accept us using other cookies or not. You can choose here which cookies you allow during your visit to Euro Accident’s website. You can also read more about which cookies we use, and how they work.

You choose

Change or withdraw your consent for cookies

You can change here which cookies you allow during your visit to the website.

Choosing settings

A cookie is a small text file that the website requests permission to save on the visitor’s device – a computer, tablet or mobile telephone. On many websites, cookies are used to give visitors access to different functions. Information stored in cookies can also be used to track the user browsing on websites that use the same cookie.

We use cookies in three different areas: to measure how the website is used and performs, statistical measurements and cookies for basic website functionality.

Cookies are stored for different periods of time on your device:

  • Persistent cookies are stored for longer periods.
    A persistent cookie saves a file on your device for a longer period, in which case there is an expiry date. It is used for example for functions that announce what is new since you last visited the website. When the expiry date is reached, the cookie is deleted from your device, and a new cookie is created the next time you visit the website.

  • Session cookies are stored until you leave the website or close your web browser. When you browse a page, a temporary session cookie is stored in the browser to remember which language you have selected for example. Session cookies are not stored for long periods, as they disappear when you close your browser.

We use cookies on the website to give our visitors access to different functions such as remembering that you are logged in, to improve our services’ features and functionality, to help us improve our delivery of products and services, and to monitor and measure how visitors navigate our website.

We also use cookies to send data to external partners (third-party cookies) who help us with traffic measurements and behaviour analysis. Third-party cookies are cookies that are placed and controlled by another party than the one you are browsing with. Third-party cookies enable us to improve the digital user experience, to adjust content and show customized offers, including on other websites. Third-party cookies are also used to direct information and marketing to those of you who have visited the website via social media for example.

In order for you, as a user, to understand the purpose of our using cookies, you can read more about the different categories of cookies below. We describe here the name of the cookie, how long the cookie is stored on your device, and its purpose.

Necessary cookies

Necessary cookies are needed in order for our services to be secure and to perform as expected. They are used when logging in for example on My Pages and are used to remember that you are already logged in, so that you do not have to enter your username and password for each page. You cannot deactivate necessary cookies as our website would not work without them.




Cookiename

wasAuthenticated (Stored in Session storage, and placed by the web app RoleInformationModal)

Used by

euroaccident.com

Persistence

The session

Type

First-party cookie

Category

Necessary

Purpose

The cookie is used to check and ensure whether the user is logged in or not. Depending on the status, the user may log in or choose to a modal display with their portals and “my pages”.




Cookiename

JSESSIONID

Used by

euroaccident.com

Persistence

The session

Type

First-party cookie

Category

Necessary

Purpose

Used to check that the user is logged in and used to maintain the user’s session with the server.




Cookiename

Sv-cookie-consent

Used by

euroaccident.com

Persistence

1 year

Type

First-party cookie

Category

Necessary cookie used to save the user’s settings for cookie consent

Purpose

The cookie is used to save the user’s settings for cookie consent.


Functional cookies

Functional cookies help us to give you a better website experience by providing certain functions, and are also used to save information about previous choices made on the website. They are placed by us or third-party providers who have functions that we use on our pages. If you do not approve them, some services on the website will not function as expected.




Cookiename

activePage
(stored in Session storage, and placed by the web app LinkSwitchPrivateCompany)

Used by

euroaccident.com

Persistence

The session

Type

First-party cookie

Category

Functional

Purpose

The cookie is used to check whether the user has navigated to the company or private pages.




Cookiename

“AskUs” Button

Used by

euroaccident.com

Persistence

The session

Type

First-party cookie

Category

Necessary

Purpose

The cookie is used on mobile to remember whether the user has chosen to hide the “ask us” button or not. 




Cookiename

Account

Used by

euroaccident.com

Persistence

The session

Type

First-party cookie

Category

Necessary

Purpose

The cookie is used to ask the user to verify and update their information




Cookienamn

kundo_chat_<ORG_ID>_active:

Används av

euroaccident.com and fragaoss.euroaccident.se

Varaktighet

The session

Typ

Third-party cookie

Kategori

Functional

Ändamål

Data about the chat session, to be able to resume the session after switching pages




Cookienamn

kundo_chat_<ORG_ID>_last_activity

Används av

euroaccident.com and fragaoss.euroaccident.se

Varaktighet

The session

Typ

Third-party cookie

Kategori

Functional

Ändamål

Last activity from the user (Timestamp)




Cookienamn

customer-activity-session

Används av

euroaccident.com and fragaoss.euroaccident.se

Varaktighet

The session

Typ

Third-party cookie

Kategori

Functional

Ändamål

Queue status




Cookienamn

pusherTransportTLS

Används av

euroaccident.com and fragaoss.euroaccident.se

Varaktighet

Until further notice

Typ

Third-party cookie

Kategori

Functional

Ändamål

Connection information




Cookienamn

kundo_chat_last_location

Används av

euroaccident.com and fragaoss.euroaccident.se

Varaktighet

Until further notice

Typ

Third-party cookie

Kategori

Functional

Ändamål

The end user's current position on the page




Cookienamn

intercom_once

Används av

euroaccident.com and fragaoss.euroaccident.se

Varaktighet

Until further notice

Typ

Third-party cookie

Kategori

Functional

Ändamål

Notice status




Cookienamn

Minimized-<CONVERSATION_ID>

Används av

euroaccident.com and fragaoss.euroaccident.se

Varaktighet

Until further notice

Typ

Third-party cookie

Kategori

Functional

Ändamål

Chat box status

Statistical cookies

Statistical cookies collect anonymous statistics that help us to understand how you and other visitors use our website, and how the website performs. We then use such statistics as a basis for making improvements in order to make your visits to our website as pleasant as possible for you.




Cookiename

_ga

Used by

euroaccident.com

Persistence

2 years

Type

Third-party cookie

Category

Statistical

Purpose

The cookie is used to distinguish visitors from each other when collecting statistics on how users use the website.




Cookiename

_gat

Used by

euroaccident.com

Persistence

1 minute

Type

Third-party cookie

Category

Statistical

Purpose

The cookie is used to identify and filter bot calls.




Cookiename

_gid

Used by

euroaccident.com

Persistence

1 day

Type

Third-party cookie

Category

Statistical

Purpose

The cookie is used to distinguish visitors from each other when collecting statistics on how users use the website.

Marketing cookies

Marketing cookies collect data on how our website is used, which pages are visited, and how you get the right answer to questions you have asked via Google. We use such statistics as a basis for making improvements with the purpose of giving you relevant answers to your questions, and making your visits to our website as pleasant as possible for you.




Cookiename

_gcl_au

Used by

euroaccident.com

Persistence

90 days

Type

First-party cookie

Category

Necessary

Purpose

The cookie collects data on how our website is used, which pages are visited, and how you get the right answer to questions you have asked via Google.

In order for us to be able to use cookies, we need your consent, except for necessary cookies. You cannot refuse necessary cookies if you want to use our website. If you do not consent to cookies, some services will not function, and you will not be given access to some customized services. Information on which functions you will not have access to can be found in the description under each individual cookie.

You need to consent to functional and statistical cookies in order for us to be able to use them. You consent to the use of cookies by approving them in the cookie banner that is displayed when you arrive on the website.

You can withdraw your consent for us to use cookies at any time, thereby removing all cookies, except for necessary ones, from your device. Withdraw your consent here. Withdraw your consent here.