We use
Cookies
We use cookies on our website. Some cookies are necessary in order for the website to work, while you can choose whether you accept us using other cookies or not. You can choose here which cookies you allow during your visit to Euro Accident’s website. You can also read more about which cookies we use, and how they work.
A cookie is a small text file that the website requests permission to save on the visitor’s device – a computer, tablet or mobile telephone. On many websites, cookies are used to give visitors access to different functions. Information stored in cookies can also be used to track the user browsing on websites that use the same cookie.
We use cookies in three different areas: to measure how the website is used and performs, statistical measurements and cookies for basic website functionality.
Cookies are stored for different periods of time on your device:
- Persistent cookies are stored for longer periods.
A persistent cookie saves a file on your device for a longer period, in which case there is an expiry date. It is used for example for functions that announce what is new since you last visited the website. When the expiry date is reached, the cookie is deleted from your device, and a new cookie is created the next time you visit the website.
- Session cookies are stored until you leave the website or close your web browser. When you browse a page, a temporary session cookie is stored in the browser to remember which language you have selected for example. Session cookies are not stored for long periods, as they disappear when you close your browser.
We use cookies on the website to give our visitors access to different functions such as remembering that you are logged in, to improve our services’ features and functionality, to help us improve our delivery of products and services, and to monitor and measure how visitors navigate our website.
We also use cookies to send data to external partners (third-party cookies) who help us with traffic measurements and behaviour analysis. Third-party cookies are cookies that are placed and controlled by another party than the one you are browsing with. Third-party cookies enable us to improve the digital user experience, to adjust content and show customized offers, including on other websites. Third-party cookies are also used to direct information and marketing to those of you who have visited the website via social media for example.
In order for you, as a user, to understand the purpose of our using cookies, you can read more about the different categories of cookies below. We describe here the name of the cookie, how long the cookie is stored on your device, and its purpose.
Necessary cookies
Necessary cookies are needed in order for our services to be secure and to perform as expected. They are used when logging in for example on My Pages and are used to remember that you are already logged in, so that you do not have to enter your username and password for each page. You cannot deactivate necessary cookies as our website would not work without them.
Cookiename | wasAuthenticated (Stored in Session storage, and placed by the web app RoleInformationModal) |
Used by | euroaccident.com |
Persistence | The session |
Type | First-party cookie |
Category | Necessary |
Purpose | The cookie is used to check and ensure whether the user is logged in or not. Depending on the status, the user may log in or choose to a modal display with their portals and “my pages”. |
Cookiename | JSESSIONID |
Used by | euroaccident.com |
Persistence | The session |
Type | First-party cookie |
Category | Necessary |
Purpose | Used to check that the user is logged in and used to maintain the user’s session with the server. |
Cookiename | Sv-cookie-consent |
Used by | euroaccident.com |
Persistence | 1 year |
Type | First-party cookie |
Category | Necessary cookie used to save the user’s settings for cookie consent |
Purpose | The cookie is used to save the user’s settings for cookie consent. |
Functional cookies
Functional cookies help us to give you a better website experience by providing certain functions, and are also used to save information about previous choices made on the website. They are placed by us or third-party providers who have functions that we use on our pages. If you do not approve them, some services on the website will not function as expected.
Cookiename | activePage (stored in Session storage, and placed by the web app LinkSwitchPrivateCompany) |
Used by | euroaccident.com |
Persistence | The session |
Type | First-party cookie |
Category | Functional |
Purpose | The cookie is used to check whether the user has navigated to the company or private pages. |
Cookiename | “AskUs” Button |
Used by | euroaccident.com |
Persistence | The session |
Type | First-party cookie |
Category | Necessary |
Purpose | The cookie is used on mobile to remember whether the user has chosen to hide the “ask us” button or not. |
Cookiename | Account |
Used by | euroaccident.com |
Persistence | The session |
Type | First-party cookie |
Category | Necessary |
Purpose | The cookie is used to ask the user to verify and update their information |
Cookienamn | kundo_chat_<ORG_ID>_active: |
Används av | euroaccident.com and fragaoss.euroaccident.se |
Varaktighet | The session |
Typ | Third-party cookie |
Kategori | Functional |
Ändamål | Data about the chat session, to be able to resume the session after switching pages |
Cookienamn | kundo_chat_<ORG_ID>_last_activity |
Används av | euroaccident.com and fragaoss.euroaccident.se |
Varaktighet | The session |
Typ | Third-party cookie |
Kategori | Functional |
Ändamål | Last activity from the user (Timestamp) |
Cookienamn | customer-activity-session |
Används av | euroaccident.com and fragaoss.euroaccident.se |
Varaktighet | The session |
Typ | Third-party cookie |
Kategori | Functional |
Ändamål | Queue status |
Cookienamn | pusherTransportTLS |
Används av | euroaccident.com and fragaoss.euroaccident.se |
Varaktighet | Until further notice |
Typ | Third-party cookie |
Kategori | Functional |
Ändamål | Connection information |
Cookienamn | kundo_chat_last_location |
Används av | euroaccident.com and fragaoss.euroaccident.se |
Varaktighet | Until further notice |
Typ | Third-party cookie |
Kategori | Functional |
Ändamål | The end user's current position on the page |
Cookienamn | intercom_once |
Används av | euroaccident.com and fragaoss.euroaccident.se |
Varaktighet | Until further notice |
Typ | Third-party cookie |
Kategori | Functional |
Ändamål | Notice status |
Cookienamn | Minimized-<CONVERSATION_ID> |
Används av | euroaccident.com and fragaoss.euroaccident.se |
Varaktighet | Until further notice |
Typ | Third-party cookie |
Kategori | Functional |
Ändamål | Chat box status |
Statistical cookies
Statistical cookies collect anonymous statistics that help us to understand how you and other visitors use our website, and how the website performs. We then use such statistics as a basis for making improvements in order to make your visits to our website as pleasant as possible for you.
Cookiename | _ga |
Used by | euroaccident.com |
Persistence | 2 years |
Type | Third-party cookie |
Category | Statistical |
Purpose | The cookie is used to distinguish visitors from each other when collecting statistics on how users use the website. |
Cookiename | _gat |
Used by | euroaccident.com |
Persistence | 1 minute |
Type | Third-party cookie |
Category | Statistical |
Purpose | The cookie is used to identify and filter bot calls. |
Cookiename | _gid |
Used by | euroaccident.com |
Persistence | 1 day |
Type | Third-party cookie |
Category | Statistical |
Purpose | The cookie is used to distinguish visitors from each other when collecting statistics on how users use the website. |
Marketing cookies
Marketing cookies collect data on how our website is used, which pages are visited, and how you get the right answer to questions you have asked via Google. We use such statistics as a basis for making improvements with the purpose of giving you relevant answers to your questions, and making your visits to our website as pleasant as possible for you.
Cookiename | _gcl_au |
Used by | euroaccident.com |
Persistence | 90 days |
Type | First-party cookie |
Category | Necessary |
Purpose | The cookie collects data on how our website is used, which pages are visited, and how you get the right answer to questions you have asked via Google. |
In order for us to be able to use cookies, we need your consent, except for necessary cookies. You cannot refuse necessary cookies if you want to use our website. If you do not consent to cookies, some services will not function, and you will not be given access to some customized services. Information on which functions you will not have access to can be found in the description under each individual cookie.
You need to consent to functional and statistical cookies in order for us to be able to use them. You consent to the use of cookies by approving them in the cookie banner that is displayed when you arrive on the website.
You can withdraw your consent for us to use cookies at any time, thereby removing all cookies, except for necessary ones, from your device. Withdraw your consent here. Withdraw your consent here.
Thank you for your feedback!
We constantly want to improve and welcome suggestions on how we can improve the information on this page.
Do you have questions about a customer case? Please contact our Customer Service
