If the medical assessment is that you need to meet with a specialist, Doktor24 will send a referral to us. One of our administrators will review the case as soon as possible during normal office hours.
Once the referral has been processed, you will receive a message via SMS or E-mail that a ticket has been issued. You use the ticket in order to book a time yourself with a specialist practice in our app.
We always recommend a specialist in our authorised network and who are located all across the country. We can normally offer a time with a specialist within 7 working days and an operation within 14 working days.