Private
Customer service
To enable us to help you as flexibly as possible, please start by using our digital platforms.
My pages
Use your insurance policies and submit claims
Visit “My pages” for answers to questions about which policies you hold, what they contain and how you can use them. You can send us a message and we provide you access to the appropriate forms and documents.
The App
Handle your cases and book visits
You can use the app to track your ongoing cases, reschedule or cancel care appointments, request compensation, pay excess and much more.
You can download the app from the Appstore
or Google play
Ask us!
Here is a list of the most frequently asked questions – and the answers to them. If you cannot find what you are looking for, or if you have a question of a more personal nature, you can send us a message. We aim to send you an answer within one working day.
Can’t find the answer to your question, or want to search for care?
Customer service
If you do not have a BankID or cannot log into My pages or the app for whatever reason, you can also call our Customer Service directly.
Monday to Friday, 08:00–16:30
We want to know
If you are not satisfied
We strive to ensure all our customers are satisfied. We would therefore like you to tell us if you are dissatisfied with a decision or any of our insurance products.
On My pages
Long term disability insurance PlanSjuk
Visit My pages to check what your insurance policy contains and to see what you or your employer need to do to use the insurance.
Health Service
Sickness notification
Sickness notification is a service that deals with sick leave. If you are covered by the service, you can find out more about how to use it here.
Where to find us
Adresses and corporate information
Euro Accident Livförsäkring AB
Registration number: 516401-6783
