To enable us to help you as flexibly as possible, please start by using our digital platforms.
Closed for training
On Tuesday, September 29, we are unable to take any calls to book healthcare appointments.
Our digital E-care service is available 24 hours a day. If you need emergency care, please dial 1177. If it is life-threatening, always dial 112.
Use your insurance policies and submit claims
Visit “My pages” for answers to questions about which policies you hold, what they contain and how you can use them. You can send us a message and we provide you access to the appropriate forms and documents.
Here is a list of the most frequently asked questions – and the answers to them. If you cannot find what you are looking for, or if you have a question of a more personal nature, you can send us a message. We aim to send you an answer within one working day.