To enable us to help you as efficient as possible, please begin with our digital platforms.
Visit “My pages” for answers to questions about which policies you hold, what they contain and how you can use them. You can send us a message and we provide you access to the appropriate forms and documents.
Here is a list of the most frequently asked questions – and the answers to them. If you cannot find what you are looking for, or if you have a question of a more personal nature, you can send us a message. We aim to send you an answer within one working day.
If you have Private medical insurance PrivatAccess Silver or Private medical insurance PrivatAccess Gold you can easily book healthcare via Euro Accident’s app.
If you have Private medical insurance PrivatAccess Brons or if you want to book healthcare for your child you should always call us.
If you cannot, or do not want to, use the app, feel free to call us.
Monday through Thursday 8:00 am – 4:30 pm
Friday 8:00 am – 4:00 pm
We want to know
We strive to ensure all our customers are satisfied. We would therefore like you to tell us if you are dissatisfied with a decision or any of our insurance products.
On My pages
Visit My pages to check what your insurance policy contains and to see what you or your employer need to do to use the insurance.
Where to find us
Euro Accident Livförsäkring AB
Registration number: 516401-6783
Bäckgatan 16, 352 31 Växjö, go to map External link, opens in new window.
Svärdvägen 3A, 182 33 Danderyd, go to map External link, opens in new window.
Strandgatan 7 i, 891 39 Örnsköldsvik, go to map External link, opens in new window.
Engelbrektsgatan 26, plan 1, 411 37 Gothenburg, go to map External link.