File a Claim
A help for you to find the right place
My Pages
Log in to submit a claim
Log in to submit a claim if you have any of the following insurances:
- Child and youth insurance
- Total permanent disability insurance
- Critical illness insurance
- Life insurance with total permanent disability and child protection
- Life insurance with child protection
- Accidental death and dismemberment insurance
- Accidental death and dismemberment insurance while at work
- Premium waiver insurance
- Disability business interruption insurance
- Disability business interruption insurance basic
- Sickness and accidental death and dismemberment insurance
- Long term disability insurance PlanSjuk
- Disability insurance
- Long term disability insurance salary exchange ITP 1
- Long term disability insurance salary exchange ITP 2
Our App
Book Healthcare
If you have Private medical insurance PrivatAccess Silver or Gold, you can easily report your case and seek care in our app.
In the app, you can also manage your ongoing insurance matters, click here to learn more.
Contact 1177 Vårdguiden (Care Guide) for advice on where to turn for emergency care.
In the event of life-threatening situations, always dail 112!
Call us
If your child is ill
If you have a child who has Private medical insurance PrivatAccess, you should call us to seek care. You can not seek care for the child in our app.
Contact 1177 Vårdguiden (Care Guide) for advice on where to turn for emergency care.
In the event of life-threatening situations, always dail 112!
Call us
Private medical insurance PrivatAccess Bronze
Please call us if you want to book healthcare and have Private medical insurance, PrivatAccess Bronze. Unfortunately, it is not possible to seek care in our app.
Please call 0771-10 50 10 to speak to a nurse.
Contact 1177 Vårdguiden (Care Guide) for advice on where to turn for emergency care.
In the event of life-threatening situations, always dail 112!
Relative
In the event that the insured dies
As a relative, please find below the form you need to file a report of the death (all documents are in Swedish):
Life insurance with total permanent disability and child protection
Life insurance with child protection
Survivor’s pension insurance, Bank-ID
Survivor’s pension insurance, pdf Pdf, 783.5 kB.
If you have any questions, please be welcome to call our customer service
Call us
If you have a protected identity
If you have a protected identity, you should always call us if you need to seek care or have other questions.
Seek care
Customer service
Your boss/manager reports
If you need health and rehabilitation support
It is important to get help in time if you are not feeling well. It can be crucial to avoid long-term sick leave. Talk to your boss so he/she can report to us.
Thank you for your feedback!
We constantly want to improve and welcome suggestions on how we can improve the information on this page.
Do you have questions about a customer case? Please contact our Customer Service