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Ask us! – Fråga oss!

See the most frequently
asked questions or
send us your question.

Man skriver på dator

File a Claim

A help for you to find the right place

My Pages

Log in to sumit a claim

Log in to submit a claim if you have any of the following insurances:

  • Child and youth insurance
  • Total permanent disability insurance
  • Critical illness insurance
  • Life insurance with total permanent disability and child protection
  • Life insurance with child protection
  • Accidental death and dismemberment insurance
  • Accidental death and dismemberment insurance while at work
  • Premium waiver insurance
  • Disability business interruption insurance
  • Disability business interruption insurance basic
  • Sickness and accidental death and dismemberment insurance
  • Long term disability insurance PlanSjuk
  • Disability insurance
  • Long term disability insurance salary exchange ITP 1
  • Long term disability insurance salary exchange ITP 2

Our App

Book Healthcare

If you have Private medical insurance PrivatAccess Silver or Gold, you can easily report your case and seek care in our app.

In the app, you can also manage your ongoing insurance matters, click here to learn more.

Kvinna som använder vår app

Contact 1177 Vårdguiden (Care Guide)  External link, opens in new window.for advice on where to turn for emergency care.

In the event of life-threatening situations, always dail 112!

Call us

If your child is ill

If you have a child who has Private medical insurance PrivatAccess, you should call us to seek care. You can not seek care for the child in our app.

0771-10 50 10

sjuksköterska som pratar i telefon

Contact 1177 Vårdguiden (Care Guide) External link, opens in new window. for advice on where to turn for emergency care.

In the event of life-threatening situations, always dail 112!

Call us

Private medical insurance PrivatAccess Bronze

Please call us if you want to book healthcare and have Private medical insurance, PrivatAccess Bronze. Unfortunately, it is not possible to seek care in our app.

Please call 0771-10 50 10 to speak to a nurse.

Contact 1177 Vårdguiden (Care Guide)   External link, opens in new window.for advice on where to turn for emergency care.

In the event of life-threatening situations, always dail 112!

Call us

If you have a protected identity

If you have a protected identity, you should always call us if you need to seek care or have other questions.

Seek care

0771-10 50 10

Customer service

077-440 00 10

Your boss/manager reports

If you need health and rehabilitation support

It is important to get help in time if you are not feeling well. It can be crucial to avoid long-term sick leave. Talk to your boss so he/she can report to us.

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