We want to know
If you’re not satisfied
Misunderstandings and other aspects of uncertainty can arise during the processing of a case. If you are not satisfied with our decision, you have the opportunity to request a review of the case.
What to do
If you are not satisfied with our decision or other service, contact your contact person who will make a review of the case and get back to you.
If, after your inquiry to your contact person, you still disagree with the decision, you have the opportunity to contact the Euro Accidents Complaints Officer, who will look at the case with fresh eyes and give her/his assessment.
You can contact the person responsible for complaints by using the form below, or send a letter:
The adress is:
Euro Accident Liv
Att.: Euro Accident’s Complaints officer
Ørestads Boulevard 67, 1. tv.
2300 København S
Can you not reach an agreement with Euro Accident?
If you have tried to reach an agreement with Euro Accident without success, you can complain to The Insurance Complaints Board. The board handles complaints about all private insurances.
You can complain via the boards website, for a complaint fee of DKK 200.
Link to The Insurance Complaints Board: www.ankeforsikring.dk
Dissatisfied?
Send us a message
If you wish to send by letter:
Complaints Officer
Euro Accident Liv
Ørestads Boulevard 67, 1. tv.
2300 København S
